Those who need information based on various materials in our possession, but cannot come to Yad Vashem, can receive professional assistance.
Various resources and databases are available online:

• The Central Database of Shoah Victims’ Names
• The Photo Archive
• The Yad Vashem Library
• The Shoah Related Lists Database

Requests may also be sent via e-mail, fax, or by regular mail. We make every effort to reply to all requests within three weeks.
E-mail form

ref@yadvashem.org.il

Fax: 972-2-6443669
Mail: Reference and Information Services, Yad Vashem, POB 3477, Jerusalem 91034, Israel